analyst
Friday, September 18th, 2009
According to research done by analyst David Eller at TownHall Investment Research, return rates of BlackBerry Tour 9630 handsets to Sprint and Verizon might be as high as 50-percent. Â The most frequent complaint is believed to be problems with the QWERTY smartphone’s trackball, but somewhat bizarrely Eller also claims that people are “complaining about the sensitivity of the touch screen”. Â We’d suggest that’s probably because the Tour doesn’t actually have a touchscreen.
The trackball issue appears to manifest as extreme undersensitivity, with almost frantic scrolling required to move the on-screen cursor only minimally. Â There are some reports of multiple replacement handsets showing the same issues, while others are resorting to DIY modifications ...
