Tony Alessandra, Michael J. O'Connor, Janice Van Dyke - People Smarts Training Package

Includes step-by-step instructions for conducting a full- or half-day training program?down to what questions to ask and what responses to expect! Plus, you get excellent information on how to facilitate a training session?great for new trainers and nontrainers preparing to conductPeople Smartstraining.

People Smarts Video*

Your group will see four behavior styles (Directors, Socializers, Relaters, and Thinkers) in action. To highlight both verbal and nonverbal traits, each style is shown again with sound only and then with picture only.

*The video and Trainer's Guide are not sold separately, only as part of the Trainer's Package.

The following participant materials are also sold separately: